Your privacy on this website.

1. Who runs this website

We are CONECTA TECNOLOGIA E MARKETING LTDA, Brazilian company registration (CNPJ) 22.050.308/0001-84. MyConecta is our corporate website. We determine the purposes for using data from this website and the inquiries we receive, and act as the controller for these activities.

If you received a message through MyConecta Hub, also read the Hub notice. It describes message data, messaging permissions and records that remain after content cleanup.

2. Data involved in your visit

We use hosting and security services to make these pages available. When you visit, your browser sends information such as your IP address, browser details and the address of the requested page. This information enables the connection, content delivery and protection of access to the website.

We do not ask for your name, Brazilian tax ID (CPF), email or payment details while you browse. This website has no forms, registration area or checkout.

3. Cookies, advertising and messages

We do not use our own cookies to track your browsing, advertising pixels or audience analytics tools on these pages. Technical information needed for hosting is separate from these tracking tools.

Visiting our website does not create an account, add you to a contact list or authorize WhatsApp messages.

4. Who provides our hosting

Our hosting and security providers receive the technical information needed to make the website available. This processing may take place outside Brazil.

These pages do not collect Hub message data or purchase details. That data relates to the service you used; this notice covers browsing and your corporate inquiries to us.

5. Retention and security

The code behind these pages does not create a visitor database or its own browsing logs. The infrastructure may retain technical records for the period needed for security, diagnostics and compliance with obligations, according to the applicable configuration and terms.

Your connection to this website uses HTTPS, which protects transmission between your browser and our hosting service. This protection does not eliminate every risk associated with using the internet.

6. Your rights and how to contact us

You may request information about processing, access to and correction of your data, information about sharing and, where applicable, portability, objection, withdrawal of consent, restriction, anonymization or deletion. You may also request a review of decisions based solely on automated processing where provided by law.

To request access to, correction of or deletion of personal data, email privacidade@myconecta.com.br. Requests are free of charge. Identify the relevant service and describe your request. Do not send passwords, authentication codes or complete documents in your first message.

Purposes and legal bases

To keep the website available, diagnose failures and prevent abuse, processing technical data is based on legitimate interests in security, limited to what is necessary and subject to assessing the impact on your rights, or on compliance with applicable obligations.

When you contact us, you provide your email address and the content of your message. When you request support or information about an agreement, we use the data needed to perform the contract or take steps relating to your request. Handling personal data rights requests is based on compliance with legal or regulatory obligations. We do not treat a website visit as consent for other purposes.

Incident notification

If an incident involving your data requires notification, you will be informed about the risks, the measures taken and steps you can take to protect yourself, under applicable law.

Governing law and language

Brazilian law applies. Any disputes will be handled by the court with jurisdiction under mandatory law, preserving the consumer’s right to the applicable consumer forum where relevant.

To the extent permitted by law, the Brazilian Portuguese version prevails. The English version is provided for convenience and does not reduce your rights.